Experience: 10+ Years in Hotel Front Office Operations
We are looking for a dynamic, experienced, and guest-focused Front Office Manager to lead our Front Office operations and deliver exceptional guest experiences.
Key Requirements:
Minimum 10 years of experience in Front Office operations within the hospitality industry.
Strong leadership and team management skills.
Thorough knowledge of Front Office procedures, guest relations, reservations, billing, and revenue management.
Well-versed in IDS Hotel Management Software with hands-on operational experience.
Excellent communication, interpersonal, and problem-solving abilities.
Ability to handle guest concerns professionally and maintain high service standards.
Experience in staff training, scheduling, SOP implementation, and departmental coordination.
Strong understanding of hotel audits, MIS reporting, and statutory compliance related to Front Office operations.
Key Responsibilities:
Oversee the day-to-day operations of the Front Office Department.
Ensure seamless check-in, check-out, reservations, and guest service processes.
Maintain high guest satisfaction scores through proactive service delivery.
Monitor room inventory, occupancy, and revenue optimization.
Lead, train, motivate, and evaluate the Front Office team.
Coordinate closely with Housekeeping, Engineering, Sales, and Accounts departments.
Ensure adherence to hotel policies, SOPs, and brand standards.
Prepare daily reports, departmental budgets, and performance reviews.
Preferred Qualification:
Graduate or Diploma/Degree in Hotel Management.
Strong proficiency in Microsoft Office and IDS Hotel Management Software.
What We Offer:
Competitive salary based on experience.
Professional growth opportunities.
Dynamic and collaborative work environment.
Interested candidates may share their updated resume at
Experience: 12+ Years in Hotel Sales & Business Development
We are seeking a highly motivated, result-oriented, and experienced Sales Manager to lead our hotel's sales initiatives, drive revenue growth, and strengthen our market presence.
Key Requirements:
Minimum 12years of experience in hotel sales, business development, or hospitality marketing.
Proven track record of achieving sales targets and increasing hotel revenue.
Strong understanding of Revenue Management, pricing strategies, market segmentation, and demand forecasting.
Experience in handling Corporate, MICE, Travel Agents, Online Travel Agencies (OTAs), and Government business.
Excellent negotiation, communication, and relationship management skills.
Ability to develop and execute strategic sales plans to maximize occupancy and revenue.
Well-versed in hotel sales reporting, competitor analysis, and market intelligence.
Proficient in Microsoft Office and hotel PMS/CRM systems.
Key Responsibilities:
Develop and implement sales strategies to achieve budgeted room revenue and overall hotel profitability.
Identify new business opportunities and maintain strong relationships with existing corporate clients, travel partners, and event planners.
Drive room, banquet, conference, and ancillary revenue through proactive sales initiatives.
Work closely with the Revenue Management and Reservations teams to optimize pricing and inventory.
Conduct regular sales calls, client meetings, presentations, and hotel site inspections.
Monitor market trends, competitor activities, and customer feedback to identify growth opportunities.
Prepare monthly sales forecasts, MIS reports, and performance analyses.
Represent the hotel at trade fairs, networking events, and industry forums.
Preferred Qualification:
Graduate or Degree/Diploma in Hotel Management, Hospitality Management, Marketing, or Business Administration.
Strong knowledge of revenue management principles and hospitality sales practices.
What We Offer:
Competitive salary and performance-based incentives.
Opportunities for career growth and professional development.
A dynamic and collaborative work environment.
Interested candidates may share their updated resume at