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Privacy Policy

Effective Date: 22-August-2025
Last Updated: 22-August-2025
At Bellavista, we deeply value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.bellavista.in, make a reservation, or interact with us during your stay. By accessing our website or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
When you interact with us, we may collect information that you voluntarily provide, such as your full name, email address, contact number, postal address, and payment or billing details. During the check-in process, we may also request identification documents such as a passport or government-issued ID for verification purposes. If you share any preferences or special requests with us during booking or check-in, those details are also stored to enhance your stay.
In addition to the information you provide directly, our website may automatically collect technical data, including your IP address, browser type, device details, the pages you visit on our site, and the duration of your visit. This helps us understand user behavior and optimize our online experience. We also use cookies and other tracking technologies to remember your preferences and improve our website functionality.
2. How We Use Your Information
The personal data we collect allows us to process your reservations, provide services tailored to your preferences, and communicate with you effectively before, during, and after your stay. We use your information to enhance the quality of our hospitality offerings, personalize your experience at Bellavista, and inform you of promotions, offers, or updates you might find relevant. In certain cases, we may use your data to comply with legal obligations or for internal administrative purposes, including analytics and record-keeping.
3. Cookies and Tracking Technologies
Cookies help us enhance your online experience. They enable us to recognize repeat visitors, remember your preferences, and analyze overall traffic patterns on our website. By using our site, you agree to our use of cookies. However, you can choose to disable cookies through your browser settings at any time. Please note that doing so may limit certain functionalities of our website.
4. Sharing of Personal Information
Your privacy is important to us, and we do not sell or trade your personal information to third parties. However, we may share your data with trusted partners who assist in operating our website, processing payments, managing reservations, and delivering services to you. These third parties are bound by strict confidentiality agreements and are only permitted to use your data to the extent necessary for their services. We may also disclose your information if required by law or to respond to lawful requests by public authorities.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will ensure it is securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have the right to access the personal information we hold about you, request corrections, object to certain types of data processing, or request the deletion of your information. If you wish to exercise any of these rights, please contact us at the email address provided below. We will respond to your request in accordance with applicable data protection laws.
7. Data Security
We are committed to ensuring the security of your data. We implement a range of physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. These include secure servers, encrypted storage, and restricted access protocols. While we strive to protect your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security, but we will always do our best to safeguard your information.
8. Third-Party Links
Our website may contain links to external websites or platforms, such as social media pages or third-party booking systems. These sites have their own privacy policies, and we encourage you to review them before providing any personal data. Bellavista is not responsible for the privacy practices or content of any third-party websites.
9. Children’s Privacy
Bellavista does not knowingly collect personal data from individuals under the age of 18. Our services are intended for adults or individuals with the legal capacity to enter a contract. If we discover that a minor has submitted personal information, we will take immediate steps to remove that data from our systems.
10. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in legal requirements, our data handling practices, or enhancements to our services. When we do, the updated policy will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your personal data.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please feel free to contact us. You can reach the Bellavista team via email at reservations@bellavista.in, by phone on 0172 506 4848, or by visiting us at S.M. - 8, City Centre, Sector 5, Panchkula, Haryana 134109.
We are always here to assist you and ensure that your privacy is respected and protected.